We hope you have heard the exciting news that United Central Control (UCC) has acquired the wholesale monitoring of Clear Partners and that an upgrade of your monitoring will occur on Tuesday, June 17th. Since the acquisition in late March, we have sent email notices and made phone calls to each Clear Partner dealer. This letter is a further effort to ensure you stay informed about the upgrade process every step of the way. To that end, we have also setup the following web page:

Visit Migration Page

There, you will find a copy of all email notifications regarding the acquisition. We have also included a contact us form to request information, or you can email dealersupport@teamucc.com with any questions. New information will be posted on this page as it becomes available, and notifications will be sent by email.

This information is being provided by the Accounting Department to help ensure a smooth transition to our billing platform.

IMPORTANT INFORMATION REGARDING YOUR FIRST INVOICE

Previously, you were billed in advance on the 1st of the month for monitoring services. Going forward, you will receive your invoice roughly 10 days earlier, on the 20th of the month, in advance for next month’s services. Your last invoice from Clear will be processed June 1st for June monitoring services. Your first invoice from UCC will be processed June 20th for July monitoring services in advance.

WHAT TO EXPECT

E-mailed Invoices: Each billing cycle, you will receive an email containing your detailed invoices, formatted in both PDF and Excel. More details on understanding your invoice can be found on the linked Invoice Summary.

Understanding Your Invoice (2025)

Useful Tip: If you have multiple dealer numbers linked to a Master Dealer and would like the flexibility to view all details under one master dealer, we can accommodate this. Please contact the Billing Department to assist you.

PAYMENT REMITTANCE

Please ensure that your Accounts Payable is updated with the following address information for payments:

UCC
PO BOX 836
Williamstown, NJ 08094

We offer electronic payment options via ACH or Bank Wire for recurring payments. Below is a link to our ACH form. Please fill out and return to billing@teamucc.com.

ACH Authorization Form

We also offer a recurring credit card payment option. If you choose this method of payment, there will be a 1.25% convenience fee. Below is a link to our CC form. Please fill out and return to billing@teamucc.com.

CC Authorization Form

SALES TAX

To ensure we have correct information regarding sales tax liability, please complete the linked Uniform Sales & Use Tax Resale Certificate Multi-Jurisdiction form below and return it to billing@teamucc.com.

Uniform Resale Certificate (2025)

If you have any questions, please feel free to contact our billing department at (866) 699-9173 or by email at billing@teamucc.com.

THANK YOU FOR YOUR BUSINESS!