NOTIFICATION - MAY 7, 2025

Clear Partners Upgrade Notice
Welcome to UCC

We hope you have heard the exciting news that United Central Control (UCC) has acquired the wholesale monitoring of Clear Partners and that an upgrade of your monitoring will occur in the coming months. Since the close of the acquisition in late March, we have sent a welcome notice email and made phone call attempts to each Clear Partner dealer. This letter is a further effort to ensure you stay informed about the upgrade process every step of the way.

To that end, we have also set up the following web page:
www.teamucc.com/clear

There, you will find a copy of the email notifications announcing the acquisition. We have also included a contact form to request information, or you can email dealersupport@teamucc.com with any questions. New information will be posted on this page as it becomes available, and notifications will be sent by email.

If you did not receive the acquisition announcement email, we encourage you to subscribe using the button on the migration page to receive important updates.

ALL FUTURE NOTIFICATIONS WILL BE EMAILED AND POSTED ON THE MIGRATION PAGE

To preview what UCC has to offer your company and your customers, we invite you to browse our website www.teamucc.com.

Migration Schedule

  • June 10, 2025 – Traditional burglar, fire and video verification alarm accounts
  • June 17, 2025 – Immix Video accounts

Along with upgrading your monitoring to UCC’s network of UL-listed sites, you will also have unlimited access to Stages Web for managing your accounts and reporting. Webinars are scheduled every Tuesday and Thursday at 10am CST. Register below:

Updates Since May 1st

  1. New Dealer ID: Issued after training webinar or request at dealersupport@teamucc.com.
  2. Receiver Prefixes: Only prefixes are changing. You will receive a full account list. No reprogramming needed.
  3. Billing: Invoice format and cycle timing will change. Samples and updates will be posted online.

THANK YOU FOR YOUR ATTENTION REGARDING THIS UPGRADE.
WE LOOK FORWARD TO SERVING YOU IN THE NEAR FUTURE!

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